Speaking at the TÜRKAK Lead Assessor Information Meeting, Secretary General Banu Müderrisoğlu described lead assessors as TÜRKAK’s soldiers in the field. She explained that they increased the institution’s technical capacity in every field by implementing the zero paper target.

150 lead assessors who are team leaders in TÜRKAK assessments attended the meeting held in Ankara.

Speaking at the opening of the meeting, Secretary General Banu Müderrisoğlu stated that TÜRKAK organized an information meeting for lead assessors in every field for the first time and emphasized that lead assessors are the power and representatives of TÜRKAK in the field. Emphasizing that the qualifications of lead assessors play a decisive role in the quality of accreditation services, Müderrisoğlu stated that the number of TÜRKAK’s lead assessors has increased by 27 percent and the number of assessors and technical experts by 25 percent in the last 5 years.

Müderrisoğlu pointed out that TÜRKAK’s “quality army” has carried out 2200 assessments in the last year, both in summer and winter, near and far, and underlined that the assignment of assessors is made through a database, performance evaluations and quota monitoring. Müderrisoğlu shared the information that the number of assessments of the 20 lead assessors who were assigned the most in 2019 will decrease by 28 percent and the number of person days by 27 percent in 2023, and therefore much more fair, professional and data-driven assignments are now made.

SAVE TIME AND RESOURCES WITH FULLY DIGITAL TÜRKAK

Secretary General Müderrisoğlu also touched upon the gains gained by TÜRKAK’s transition to full digitalization with the zero-paper principle, stating that significant savings were achieved in institutional resources, easier, faster and more harmonized assessment planning was carried out, and many positive results were achieved such as a decrease in administrative costs and an increase in technical capacity.

IMPROVEMENTS MADE IN 5 YEARS

Underlining that no subject remained unworked or untouched in the last 5 years, the Secretary General provided information on improvements in many areas such as information processing and digital security, institutional physical conditions, legislation and documentation revisions, strategic goals, human resources employment, communication strategy, and financing system.

ASSESSMENT PROCESSES WERE EVALUATED WITH CASES IN THE WORKSHOP

A wide range of topics were discussed in the presentations made after Müderrisoğlu’s opening speech, such as team management, communication, crisis and time management, and reporting processes. Following the presentations, a workshop was held on assessment processes and real-life cases regarding nonconformity and corrective actions. The meeting ended after a question and answer session.